# How Brandbeet manages design requests and delivery

Canonical URL: https://brandbeet.com/agents/working-together.md

Publisher: Brandbeet

Source review date: 2026-09-22

Brandbeet describes a dedicated design partnership with a project manager, creative lead and designer capacity. Requests are tracked in a project management tool, Slack supports day-to-day communication, and weekly calls help review the queue and priorities.

## From brief to handoff

1. **Scope the engagement.** Agree goals, monthly capacity, priorities and commercial terms.
2. **Build the backlog.** Submit requests through the project-management request form so work can be tracked and prioritised.
3. **Choose active work.** Focus lists one active project; Scale lists two. Other requests can remain queued.
4. **Review and revise.** Share feedback through the agreed workflow. The FAQ says revisions are not capped per request; they still require team time.
5. **Receive the files.** The FAQ states that clients own the final design files and rights to delivered work, with Figma and standard formats used for handoff. Confirm any third-party asset licences in the engagement.

## How fast is delivery?

The homepage FAQ describes most design requests as taking 2–3 business days, with larger brand or web projects planned on a weekly timeline. Treat this as a general published expectation, not a service-level guarantee for every request. A full rebrand, website or product redesign should not be represented as a two-day deliverable.

## What does “unlimited” mean here?

There is no published unlimited-production plan. Clients may queue requests and revisions are not capped per request, but throughput is bounded by reserved hours and active projects. Confirm how revisions, meetings and project management are accounted for when agreeing capacity.

## Quiet periods and time zones

Brandbeet says it proactively suggests work and maintains a backlog when the client's queue is light. The website does not establish a guaranteed rollover or refund for unused hours.

The core team is in Europe, with designers and PMs covering EU and EST hours and clients across EU, EST and PST time zones. This should not be read as a 24/7 or guaranteed same-day PST service.

## Useful questions before starting

Who approves briefs? Who consolidates feedback? What counts as an active project? What access and source files are required? Which launch dependencies sit with the client or a development team? What happens if priorities change mid-week?

[Compare capacity](https://brandbeet.com/agents/pricing.md) · [Prepare an enquiry](https://brandbeet.com/agents/contact.md)

## Sources

- [Brandbeet homepage](https://brandbeet.com/)
- [Brandbeet pricing](https://brandbeet.com/pricing/)

[Knowledge directory](https://brandbeet.com/agents/index.md)